The Commercial Insurance Manager for the Tulsa branch leads the Commercial Insurance underwriting portfolio, with accountability for overall underwriting operations, profitable growth, and retention across a multi-line book of business. This leader drives new business production and portfolio management across key sectors including Technology, Manufacturing, Life Sciences, and Food, while cultivating strong internal and external relationships. The role has geographic responsibility for distribution partners across the area and leads underwriting and marketing initiatives through a team of direct reports and core regional resources to engage agents, brokers, and clients aligned to the Tulsa branch.
Production, Territory & Portfolio Development
- Own P&L performance for the Commercial Insurance P&C portfolio aligned to the Tulsa branch, including premium, profitability, growth, retention, and expense management, with a particular focus on expanding the Lower Middle Market portfolio and high-margin segments such as Technology and Life Sciences.
- Forecast monthly production, annual plans, and pipeline for the Tulsa Commercial Insurance portfolio, providing timely, accurate reporting to Southwest regional and product leadership and ensuring alignment with business objectives.
- Develop and execute territory strategies across the area to deepen broker and client relationships and capitalize on local market opportunities.
- Drive growth of Multinational, Environmental, A&H, Marine, and Financial Lines in partnership with Specialty, Product, and Segment leaders through targeted marketing, cross-sell, and coordinated go-to-market activity.
- Collaborate with the Southwest Regional Manager and WHS to ensure effective expense administration and resource deployment for the Tulsa branch.
Underwriting Strategy, Technical Leadership & Risk Governance
- Lead execution of underwriting strategy for new and renewal business, ensuring disciplined risk selection, pricing, and terms across the Tulsa portfolio and in coordination with remote underwriting resources.
- Serve as a senior technical underwriting referral resource in partnership with Product, acting as the key contact for complex risks and accounts falling outside local field authority and coordinating with Home Office, Product, and Segment leaders as needed.
- Oversee underwriting quality, file standards, and governance to meet enterprise expectations for audit, compliance, and authority usage, reinforcing a culture of disciplined underwriting and documentation.
Business Development & Distribution Management
- Develop and execute local market strategies tailored to the area, providing insights on market conditions and broker/agency needs while positioning Chubb as a preferred market.
- Partner closely with Field Operations to design and execute marketing and distribution plans for the full Commercial Insurance portfolio, aligning underwriting, sales, and operations around clear production and retention objectives.
- Direct business development activities, including support for key programs, products, and initiatives, and provide guidance to the team on prospecting, pipeline management, and deal execution.
- Travel regularly within the area for broker, client, and team meetings in support of business development and distribution objectives.
Team & Talent Management
- Lead, coach, and develop underwriting staff within the Tulsa branch, including onboarding, training, performance management, mentorship, and succession planning, while fostering an inclusive, collaborative culture.
- Ensure effective deployment of staff and clear role alignment across assigned locations, maintaining mentoring and development relationships with high-potential Senior Underwriters and Team Leaders.
- Oversee workflows, staffing resources, and use of technology to support efficient, cost-effective field operations and consistent service to brokers and clients.
- Partner with HR and regional leadership on performance management, compensation processes, and talent decisions to attract, develop, and retain top underwriting talent.
Qualifications
- Ten+ years of multi-line underwriting experience with a strong understanding of P&C lines of business, industry practices, products, and appetite
- Strong understanding of field distribution plant (broker, regional, independent agents)
- Strong people management skills
- Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters
- Advanced marketing and sales skills
- Build strategic relationships
- Drives customer focus
- Demonstrates agility
- Drives execution
- Exerts operational decision making
- Exhibit skillful communication
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.