Job Summary
The NOA Title Ownership Specialist position requires processing internal and external requests to modify ownership deeds and other paperwork associated with ownership records.
Responsibilities
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Assess documentation provided in accordance with local real estate, title, legal regulations, and company policies.
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Perform research and determine if proper documentation has been received to process property transfer or modify of records.
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Determine accuracy of all new owner information and notify customers to collect missing or incomplete information when required.
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Work with internal partners to resolve outstanding matters that require procuring documents from municipalities.
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Respond to internal and external requests for information about title transfer requirements or needs.
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Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
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Record, store, update, and/or analyze transfer or modification information within internal software programs.
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Complete monthly tasks from reports generated by Manager to clear aging requests.
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Prepare and review written documents (e.g., daily logs, business letters, reports), including proofreading and editing written information to maintain accuracy and completeness using Word, Excel or internal software programs.
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Maintain objectives to identify weekly/monthly priorities to ensure goals are met.
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Fundamental knowledge and understanding of title issues, and ability to explain to owner or business partners.
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Perform other job duties as assigned by supervisor or management.
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Maintain confidentiality of proprietary materials and information to protect the privacy and security of company, customers, and coworkers by following company and department policies and procedures.
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Promote and assist others in creating a teamwork environment to achieve common goals and allow co-workers to be treated with tact, dignity, and respect.
Specific Candidate Profile
Education/Experience
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High school diploma/G.E.D equivalent
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1-year related experience required.
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Experience in title, banking, real estate contracts, or closing is preferred, but not required.
Skills & Attributes
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Adept to learn, multi-task, and retain knowledge of multiple programs in a challenging environment.
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Excellent written communication skills.
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Ability to effectively listen and work with coworkers through sharing processes, procedures, and training.
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Move, lift, carry, push, and pull objects up to 5-10 pounds without assistance.
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Speak and write using clear professional language, and appropriate business etiquette.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.