The Mortgage Compliance Specialist supports responsible lending by helping ensure Residential and Consumer Lending activities meet regulatory, internal policy, and risk management expectations. This role reviews loan and servicing activity, monitors key compliance requirements, and prepares reporting that supports leadership, audit, and operational decision-making. As an independent community bank, Dollar Bank is committed to strengthening the communities we serve through accurate, fair, and compliant banking practices. Dollar Bank’s long-standing presence in the region reflects a commitment to building lasting relationships with customers, employees, and the communities it serves.
QUALIFICATIONS:
- High School diploma or GED required.
- 1 year experience in the mortgage or consumer loan industry is required.
- Must have strong propensity for detail, accuracy and ability to work independently and as a team with minimal supervision
- Knowledge of Mortgage servicing rules relating to bankruptcy, loss mitigation, collection/default, payment processing, escrow administration, is preferred.
- Knowledge of HMDA regulation for mortgages is preferred.
- Knowledge of QC system for servicing and LOS system for consumer lending is preferred.
- Must be able to manage time efficiently, prioritize tasks and meet deadlines
- Excellent communication skills – written and verbal
- Proficient working knowledge of Windows, Excel and Microsoft Office applications.
PRINCIPAL ACTIVITIES / OBJECTIVES:
- Conduct detailed quality control reviews of FHA and conventional servicing files through the Quality control application.
- Produce monthly reports of the quality control reviews of servicing files and report the findings to management and the audit department.
- Monthly detailed review and reporting to the compliance department of HMDA data points for consumer lending loans.
- Review Loan estimates and closing disclosures on wholesale files to ensure they follow the regulatory requirements under TRID.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
NOTE:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.