Bring your expertise to JPMorganChase. As a Senior Associate in Compliance, Conduct and Operational Risk (CCOR), you will play a critical role in supporting the firm’s strength and resilience. You will provide oversight for responsible business growth by identifying and assessing new and emerging risks, applying sound judgment, and delivering innovative, risk-based solutions that support our company, clients, and communities. Our culture values strategic thinking, continuous improvement, and collaboration.
As a Compliance Risk Manager Senior Associate within the Compliance, Conduct and Operational Risk organization, you will provide second line of defense support and oversight for two critical product lines in Commercial and Investment Bank (CIB) Payments: Global Liquidity, Account Solutions & Escrow, and Embedded Finance & Solutions.
Additionally, you will play a pivotal role in maintaining a second line of defense function, fostering stakeholder relationships, including Business, Legal, Finance, Audit and other control functions, driving innovation, and ensuring a strong risk and control environment.
CIB Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card cross currency, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings. Operating in over 160 countries and handling more than 120 currencies, CIB Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable CIB Payments to deliver a consistent set of services to clients no matter where they are across the world.
Job Responsibilities
- Support compliance and operational risk management activities across CIB Payments, aligning with firmwide objectives and regulatory expectations.
- Collaborate with business and functional stakeholders in the review and implementation of new products, services, vendor relationships, and client onboarding, ensuring robust risk and control frameworks.
- Represent Payments CCOR in control forums, business meetings, and industry events, communicating clear and compelling risk and compliance messages.
- Monitor regulatory and legislative changes, providing oversight and guidance for business implementation of new rules and regulatory requirements.
- Support second line controls to ensure compliance with relevant laws, regulations, and firm policies, contributing to continuous improvement and process efficiency.
- Review and assess new business initiatives for regulatory and operational risk implications, supporting innovative and compliant business outcomes.
- Foster cross-functional collaboration with Compliance, Operational Risk, Legal, Product, Payments, Audit, Finance, and Control Management teams, promoting knowledge sharing and continuous learning.
- Support regulatory exams, audits, and testing activities related to Payments, ensuring timely and accurate responses.
- Demonstrated capability and curiosity in using Copilot, AI, data analytics, and workflow automation tools (LLM, Tableau, Alteryx), to enhance efficiency, generate insights, and support decision-making
Required qualifications, capabilities, and skills
- 3+ years of experience in Compliance, Operational Risk, Audit, Legal, or related risk management role.
- Minimum bachelor’s degree in finance, Business or Risk related subject
- Excellent research, analytical, written, interpersonal, and communication skills, with the ability to tailor communication for diverse audiences and support positions as needed.
- Proven decision-making ability with a track record of managing multiple tasks and priorities.
- Self-starter who can drive and own their own deliverables while continuing to collaborate with the broader team.
- Sound judgment and experienced decision‑making skills; able to prioritize effectively and meet deadlines.
- Comfortable with engaging with all levels of the organization on risk and control matters.
- Proven track record designing and executing analyses utilizing AI/ML tools, aggregating risks across products, and driving issue management from root cause through remediation to closure.
Preferred qualifications, capabilities, and skills
- Familiarity with regulatory requirements and industry best practices in banking products.
- Experience with payments or financial services preferred.
- Experience in supporting change, driving innovation, and managing disruption in financial services.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm’s needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.