Position Summary & Primary Responsibilities
The Assistant Real Estate Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.
In addition, this position is responsible for the following:
- Supporting daily office operations and ensuring consistent coverage
- Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
- Processing rent payments and maintaining accurate resident ledgers
- Managing delinquency, notices, and payment plans in alignment with company policy
- Assisting with eviction processes and monthly financial reporting
- Supporting compliance with LIHTC, HUD, and Section 8 program requirements
- Processing certifications and maintaining audit-ready resident files
- Processing applications, leases, move-ins, and move-outs
- Supporting leasing efforts, follow-ups, and occupancy goals
- Responding to resident concerns and assisting with conflict resolution
- Ensuring timely communication and delivery of notices
- Coordinating with maintenance on work orders and unit turns
- Tracking work orders and supporting vendor coordination as needed
- Maintaining accurate records within property management systems
- Assisting with reporting on occupancy, delinquency, and compliance metrics
- Supporting team training and reinforcing operational expectations
- Performing additional duties and special projects as assigned
Education & Experience
- High school diploma or equivalent required
- 3-5+ years of affordable housing experience
- 3+ years HUD experience in project-based Section 8 compliance
- Experience with leasing, collections, and compliance processes
- Experience with Yardi or similar property management systems preferred
Knowledge, Skills & Abilities
- Strong organizational and time management skills
- Effective communication and customer service skills
- Ability to manage multiple tasks and priorities
- Attention to detail, particularly in financials and compliance
- Professional demeanor and conduct
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and property management systems