• Counsels potential mediation participants and their representatives regarding mediation as an alternative to an administrative EEOC investigation or other formal procedures.
• Mediates employment disputes alleging violations of the laws the EEOC enforces. Some disputes may involve complex issues and require application of new solutions or innovative techniques.
• Uses a variety of alternative dispute resolution techniques. Facilitates party interaction and provides parties with resolution options to bring about successful resolution.
• Exercises resourcefulness and ingenuity to win cooperation of the participants or to develop new approaches or solutions to problems where accepted methods and techniques have been challenged.
• Establishes a high degree of acceptability to the parties involved, particularly when issues are sensitive or participants are resistant to compromise.
• Drafts and revises, as necessary, settlement agreements and other case resolution documents, documents the mediation process in the official charge file, and submits factual and timely mediation reports.

Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for federal employment, determined by a background investigation
• May be required to successfully complete a probationary period

Qualifications

For the GS-13: You must have at least one (1) year of specialized work experience comparable to the GS-12 grade level in the Federal service directly related to independently conducting mediations for Equal Employment Opportunity-related disputes, such as using effective settlement techniques to facilitate communication between disputants to break impasses and/or to further parties’ understanding of different perspectives and interests in order to successfully guide parties toward mutual agreement.

Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

For Rule of Many: This announcement uses the Rule of Many/Cut-off Score method under 5 CFR § 332.402. Under Rule of Many, a numerical ranking process is used to evaluate applicants through validated assessments to produce a numeric score. Veterans’ preference points are added to the passing score of candidates eligible for either 10-point or 5-point preference. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

We will provide the selecting official with a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with our pre-announced supplement strategy and OPM policy. Under the Rule of Many procedures, the agency is not limited to considering the top three candidates, nor does the agency have to consider candidates in groups of three. Any of the preference eligibles may be selected. Ties in ratings are broken by veterans’ preference eligibility, that is, preference eligible candidates are listed ahead of non-preference eligibles within each rating.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Equal Employment Opportunity
The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

To apply for this position, you must provide a complete Application Package which includes:

Failure to submit documents required may result in loss of consideration.

Next steps